Ordered dress with Ali Express online and not received

I have ordered the dress from ali express but till now i have not reveived they have already taken the payment from me and now they are not replying at all. seller is least bothered to reply that where my dress is and now it is showing that my order has been completed. Can you plesae provide me the solution either i want my order or my refund.

Deepti Sehgal
Mukundpur extn street, gali no 7-c(old block c), block b harit vihar apartments, New Delhi 110084
Email: dsehgal1@metlife.com / 07/07/2015 / 9:26 pm

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