Overcharged by Airtel Express store, Delhi

I have been overcharged for Rs.50 today (29th Aug,2016)

Airtel Express
19/2, Main Mathura Road, Badarpur, New Delhi 110044
Pincode : 110044

I went to the store to port my number (8587092454) from airtel postpaid to airtel prepaid. I paid the bill of Rs 424. But the exceutive asked me for Rs 50 extra as new sim charge To which i denied since there isn’t any charge for porting. But they said me to pay the extra Rs. 50 as the charge for the new sim for which they didn’t provide me any receipt for RS 50. I asked them if they will add that over-charged Rs. 50 as the balance but they denied to it.
And since I didn’t have any option so I paid them a total of Rs 424 + 50 =474

After that when I called at customer care, I got to know that there are no charges for porting to airtel postpaid to airtel prepaid, and thus I was cheated. It might have already been recorded in the CCTV Cameras at the “Airtel Express” store.

Sachin Kumar
Badarpur Border, Delhi 110044
Email: sxxxxxxxxxxs@gmail.com / 29/08/2016 / 4:26 pm

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