Paid for excess baggage due to wrong info by

Booked an INDIGO airlines flight 6E 606 from Jaipur to Delhi for 03-Jan-2016 for my wife using where it was mentioned 20Kgs as check-in luggage and Rs. 150 per kg for extra baggage. But at the airport, Indigo staff mentioned 15Kg as check-in luggage and Rs. 250 per kg for extra baggage, as mentioned on their website. As she had an international flight, she was travelling with 30 Kg luggage and had to pay Rs 3500 for bagggage which is more than the flight cost. As proof I have a screenshot of the website page with details which I am attaching.

Vaibhav Mittal
Jaipur 302020, Rajasthan
Email: / 03/01/2016 / 6:31 am

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