Parcel not delivered by DTDC couriers

I posted a parcel through DTDC services (B-31456182) on 8-Sept-2016 from Mysore to Lonavla Maharashtra. It showed same state as out for delivery since 13-Sept-2106. I raised a complaint on 15-Sep-2016 with number 03309396. But on 19-Sept-2016 they closed saying it is delivered. But still the recipient has not received the parcel. When we call DTDC Pune number, it consistently said that all customer service executives are busy. I had been charged for it and even after 10 days the consignment has not been delivered. Please see.

Sonal Srivastava
Mysore 570017, Karnataka
Email: / 20/09/2016 / 2:39 pm

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