Pathetic service from Whirlpool

Our Whirlpool fridge was working fine since the last 2.5 years. It suddenly lost cooling in the normal ( non-freezer part) compartment. After several hundred calls, we get a part replacement for the power box, that too after 1 agonizing week. We have older people in the house whose medicines need to be cooled at any cost.  But the power box even messed up the freezer which was working well. In spite of not attending the call within 24 hours, the service center employees have the temerity to even shout back at us. We are again waiting again for the service center guy to come again tomorrow, but with a new box that will work.

I have to mention that Whirlpool’s service is beyond pathetic and they only care about sales and thats it. I am very sure that I am not going to buy any more products from Whirlpool in the future.

Pavan Kumar
B104, Brigade Metropolis, Garudacharpalya, Bengaluru 560048, Karnataka
Email: / 18/05/2015 / 7:12 pm

2 comments for “Pathetic service from Whirlpool

  1. 11/06/2015 at 12:14 pm

    Dear Pavan,

    Please call us on our CRM number 60008558 or 18002081800 or send us an email at listing your complaint, contact details or complaint number. We will get in touch with you as soon as possible.

    Thank you,
    Warm regards
    Whirlpool India

  2. Anupam Mazumdar
    15/07/2015 at 10:10 am

    Calling to this number is useless, when it is realated to fraud done by dealer on a whirlpool refrigerator. Seriously i am very upset with Whirlpool customer services.


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