Incorrect internet usage attributed, 1.6 GB in less than 3 minutes over a 2mbps line.

Called customer care on monday the 14/09, call back promised – none received

Called customer care again on wednesday 16/09, call back promised – none received. Spoke to an associate Kiran Satpute

Called customer care on 18/09 and no help but they only ask to pay more money. Spoke to an associate Pxxxxa Kxxxxxxxe.

The person on support does not understand difference between email and website address.

Dhawal Pandey
Klassic Residencia Vishal Nagar, Pune 411027, Maharashtra
Email: dhawal.pandey] / 18/09/2015 / 9:03 am

This article has 4 comments

  1. Dear Dhawal,

    Greeting from Tikona.

    We have noted down your post. In order to assist you further, we would require your contact or Tikona User ID details. We have assigned a reference number #TISE1769 to your case. Requesting you to mention the reference number in the subject line while sharing your details with us on

    Tikona Care

  2. Dear Dhawal,

    This is a gentle reminder to follow up your concern listed on Sept 18,2015. Requesting you to share details in order to assist /resolve your concern . Kindly share your details with us on mentioning your assigned reference number TIKSE1679 in the subject line.

    Tikona Care

  3. Dear Dhawal,

    Gentle Reminder # 2

    We have not received your information for us to take it forward. We now request you to share your detail on our official Tikona Forum – by mentioning the reference number in the subject line.

    Tikona Care

  4. Dear Dhawal,

    Greetings from Tikona.

    Please be assured that your concern listed Sept 18,2015 has been noted and our team is working on addressing the same.

    Tikona Care

Leave a Reply

Your email address will not be published. Required fields are marked *

Answer the below question * Time limit is exhausted. Please reload CAPTCHA.