Pathetic services for HTC 820 by HTC Sagara Plaza service center

I have given my phone to sagar plaza HTC service centre delhi ticket no. is 15INA20008073 on 14th July for 3 issues ear phone jack issues; screen flickering & hang issues. But till today I did not get any satisfactory response that when can I get my phone delivered. since last 5 days I am getting very careless & irresponsible response from service centre staff Mr. Nxxxxxn that will get the phone tomorrow & once I asked that same thing you rae saying since last 5 days then he said that I don’t know talk to any one once phone will be delivered you will get the message.
This phone had issues since starting but did not given it in service centre because they were asking for 15 day or more time. in fact this time also they said it will not be replaced this will be repaired. In fact repairing the same is also taking so much time fro ear phone jack repair wherein its only 2-3 days task. I am even not sure about the rest of the 2 issues. if this will take so much time then how would customer work without the spare phone.

Kindly help me to get the phone in good working condition or replaced by HTC as its already in warranty. At least they should provide same kind of phone as backup.

Kapil saxena
Niti khand 1 S1 Second floor indirapuram, ghaziabad 201014, Uttar Pradesh
Email: / 01/08/2015 / 12:03 pm

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