Paytm blocked my account with 20K

As i have ordered Suzuki Access 125, Post ordering of 30 minutes, I called customer care that i want to upgrade my order. Please cancell / Upgrade my order. I have already had words with Seller. he is also ready to cancel the order. Seller require mail from Paytm to cancel the same. Paytm have blocked my 20000/ and not even responding again my complaint on time ( responding post 2 days ) If seller & buyer is ready, Why the hell Paytm is blocking my amount.

Sushil Dudeja
AHMEDABAD 382150, Gujarat

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