Refund from Snapdeal – Rs.4,598/-: Mrs. Sangita Poddar, Mumbai got delivery of wrong and defective Whirlpool microwave oven against her order NO.3249201454 18-10-2014. The customer had registered her complaint on the very same day. She was assured that the matter will be resolved but no steps were taken by Snapdeal to resolve the issue. Mrs. Poddar posted her complaint with ICF on 21-01-2015. After rigorous follow-up with Snapdeal and many email exchanges the customer got her money back wit…
Sangita Poddar, Mumbai
Mobile replaced by Micromax – Rs.17,000/- : Akhil Ajayababu, Marappalam, Pattom, Kerala (firstname.lastname@example.org) bought a Micromax canvas 4 mobile phone in February 2014 and after roughly 2 months the screen suddently blacked out and the main board was replaced. However, the device developed further issues and the it was again submitted to the service centre. Even after two months the device was not repaired. The customer posted his complaint with ICF on 05-12-2014 and he got a new replacemen…
Mr. Akhil Ajayababu, Pattom, Kerala
Replacement of Khadai by Homeshop18: Pratibha Goel of Ambala cantt, Haryana (gpratibha.phy[@]gmail.com) bought a tawa, fry pan and khadai set from HS18. The handle of the khadai was broken on delivery. She called the customer care of HS18 for replacement but they said the customer has to courier it back to HS18 otherwise they will not replace. She posted her complaint with ICF on 18-05-2014 and after follow-up with Homeshop18 she got replacement by 24-05-2014.
Amballa Cantt., Haryana
Refund from Air India Express – AED.4,290.91: Balaraman Karuvachal (balram_alhayat[at]yahoo.com) of Calicut, Kerala had cancelled two online air ticket bookings on 27-06-2013 as changing of route/sector facility not permitted by Air India Express. However, he did not get refund even after 45 days. He posted his complaint with ICF on 21-08-2013 and got his refund back on or about 26-08-2013.
Calicut, Vadakara, Kerala - 21.08.2013
Complaint against satvikshop.com for non-delivery – Rs.199/-.
Kishore K, Chandanagar, Hyderabad, andhra pradesh Email: kallepu_k(at)yahoo.com bought Dabur honey from satvik shop.com Jan 2 2013 via order no7000018208. They failed to deliver the product even after continuous follow up. They finally said the would refund the money but Mr. Kishore did not get the money. He posted his complaint with ICF on 23-03-2013 and got the money back on 25-03-2013.
Satvikshop.com - 26.03.2013
Complaint against Oasis Resources Management – Rs.1,250/-:
Rohit Gulati, of Faridabad, Haryana (rohitgulati.com(at)gmail.com) had posted a complaint against Oasis Respurce Management Pvt Ltd that he had paid Rs.1,250/- for technical evaluation for Visa purpose and was told that this amount would be refunded if the candidate’s result was in the negative. The result turned out to be positive and he was preparing for the processing of his application which would cost Rs.85,000/-. However, Mr. …
Oasis Resource Management
Refund from MMT – Rs.1,600/- : Mr Sangin Soni, Vadodara 390010, Gujarat (sangin.soni[@]cssgroupindia.com) booked ticket on makemytrip website on 5th Dec’14 from Ahmedabad to Pune. He did not get any confirmation from MMT or transaction SMS from the credit card company. Therefore he booked the same ticket through another travel portal. After this booking, the customer got SMS on his mobile from travel company for the first failed booking on MMT. Customer contacted MMT for refund against the fail…
Sangin Soni, Vadodara, Gujarat
Complaint against ABN Amro Bank for charging credit card in advance for redeemable vouchers – Rs.9,990/-:
Megha Sharma of New Delhi (megha.sharma(at)evalueserve.com) had posted a complaint with regard to discriminatory charging of her credit card by ABN Amro. ABN Amro had offered under “world is yours” some redeemable vouchers for travel, dining and two watches as complementary gifts. The bank had said that if the customer needed to redeem the vouchers she can go to the bank branch and p…
ABN AMRO - 04.11.2009
Refund from Snapdeal – Rs.613/-: Mr. Karan Kapoor of Mohali, Punjab ordered for one Orpat hand blender with Snapdeal. However, the product was not shipped and Snapdeal was not giving any proper answer. The customer posted his complaint with ICF on 19-01-2015 and the matter was taken up with Snapdeal. The customer got his money back on 23-01-2015.
Karan Kapoor, Mohali, Punjab
Complaint against MakeMyTrip for short-refund – Rs.4,285/-:
Mr. Angad Nagpal of Delhi (Email: angad_21(at)hotmail.com) had received short payment of refund against the cancellation of Kingfisher Airlines flight booked through MakeMyTrip in the sum of Rs.4,285/-. After not receiving the short paid refund amount even after reminders, Mr. Nagpal posted his complaint with ICF. ICF took up the matter with MMT and Mr. Nagpal received his balance refund amount on 26-07-2010.
Makemytrip - 26.07.2010