On 23/10/16, I travelled twice in Kolkata using Uber and paid Rs 339.88 & Rs 305.68 respectively through my Paytm account but till date promotions (as per mail received from Uber) which was “Enjoy 50% Paytm Cashback upto Rs 100 on your next 5 rides between 21/10/16 to 28/10/16” i.e. Cashback Rs 100 in each trip not yet received in my paytm account(eligible for Rs 200 for my 2 trip).
Written this to Uber, but they are telling me to contact paytm to get the cash back.
I have also written to Paytm for refund of money but they informed me that the offer is applicable only to the recipient of the communication from Paytm. But the strange thing is that communication I received from Uber did not mention about receiving communication from Paytm.
Kindly resolve the issue.
NILACHAL, KOLKATA 700 134, West Bengal
126.96.36.199 / 30/11/2016 / 12:53 pm