Paytm not replacing defective products

I bought a pigeon 4 burner gas stove from Paytm.the product was not shipped properly and had lot of scratches.we lodged a ticket for product return and they agreed.however since then Paytm has been dodging us and is taking no action on product return.they give multiple responses on different days like they claim that the courier person will come and take the package on one day and on the subsequent day they ask us to courier the product to them since no courier providers are present in my area. i don’t understand how the package got delivered to my home if there are no courier providers in my area. clearly the company doesn’t want to take no action on this. kindly take an action on this

Nemmara Raguram
Pimple SAUDAGAR, Pune 411027, Maharashtra
Email: / 26/03/2016 / 1:58 pm

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