Pizza not delivered after waiting for more than 3 hours

I had ordered 2 pizza’s from Dominos on 11/9/15 at 9:30 pm which was a friday and there is an offer of buy one get one on this day. My ordered was transferred to Noida Sec 50’s Outlet which is the nearest location to my residence as I stay at Noida sec 51.

These people kept me waiting for more than 3 hrs and eventually didn’t deliver it. I along with my few friends ignored our regular dinner in hope of getting pizza but it all went in vain as pizza was not delivered and as it was already midnight so we couldn’t get anything to eat.

I even called the outlet thrice and got a response that they have dispatched my order which is a lie.

I don’t have any grudges with the company but I just want to raise one question : If Dominos can’t fulfill their offers then why don’t they shutdown such offers?

What is the use of such offers if a customer can’t avail it and has to starve in hope of getting his order delivered to him?

Ankit Jain
H35, Near Ashwini Healthcare, Noida Sector 51, Noida 201301, Uttar Pradesh
Email: ankit.jain2047] / 12/09/2015 / 12:24 am

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