Poor customer service from Puma India Online

I had ordered for shoes on 8th july 2015 and since the same day im calling up the helpline of puma given 1800 102 7862. they never answer any calls. i called them more than 30-40 times and all they do is hold me up and never have even got back to me.

I have written emails too regarding the order but they never reply. there is literally no customer service. im very disappointed the way a brand like puma behaves with its customers and this issue is to voiced. when you call them up, all they do is to ask you to be on hold, and after 10 mins a recorded msg pops ajd says we’ll get back to you later but never they have replied. they should be punished for their ignorant behavour and people should know the reality of such irrisponsible cuatomer service.

I m enraged and im even willing to bring this case to the mumbai high court. please help by bringing those irrisponsible guys over at puma by putting some sense into them or else i will by lodging a serious complaint.

Kunal Rana
Nerul, Navi Mumbai 400706, Maharashtra
Email: rana.sunny46@yahoo.in / 11/07/2015 / 1:26 pm

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