Poor customer support from You Broadband, Vizag

My father has taken connection from You Broadband vizag by paying 1999. He recharged with 2500rs for 4 months for internet last year. Except for roughly around 10days all the other days internet was not working. My father has done several complaints but still no internet or refund on the amount. On august 29th i have recharged with 2000rs for 4 months for internet as i had to work from home. Initial 5 days there was no internet, got internet for 4 days and internet went off for 10days due to some fiber link connectivity. After several complaints afetr 10days we got internet that also for 4 days and then now from 5 days after several requests there is no response from the You Broadband company. They are not ready to pay my money nor provide me any service. They have assigned the issue ticket to BxxxxuPxxxxxxxh who doesnt even pick the call to address the issue. This is the worst service and people are getting cheated. Please provide us a solution where we can complain and provide us justice. The You Broad Account number is 981840. Literally the company doesnt care for the costumer issues

Indira Priya
Visakhapatanam 530017, Andhra Pradesh
Email: indiraindu123]@gmail.com / 28/09/2015 / 1:11 pm

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