Refund from styletag.com – Rs.3,948/-: Ms. Swati Jain of Agra, U.P (jainswati16[@]gmail.com) placed an order with styletag.com on 18-10-2014 for 5 items but received one one after one month and remaining items were not delivered. There was no response from the portal to her complaints. She posted her complaint at India Consumer Forum on 22-11-2014 and the complaint was taken up with the portal. After continuous follow-up the customer got refund by 09-12-2014.
Ms. Swati Jain, Agra, U.P
Refund from Rediff.com shopping – Rs.1,328/-: Susheel Kumar of Manimajra, Chandigarh (sush_kumar3[@]rediffmail.com) bought a product from rediff.com on 30-11-2014 but did not receive the product even after two weeks. He was given an AWB number but it did not exist. He then requested them to cancel the order but rediff.com was not willing to cancel the order. He posted his complaint with ICF on 14-12-2014 and the matter was taken up with Rediff.com. Mr. Kumar got his refund by 19-12-2014.
Mr. Susheel Kumar, Manimajra, Chandigarh
Refund from Snapdeal – Rs.4,598/-: Mrs. Sangita Poddar of Mumbai, Maharashtra had placed an order for Whirlpool microwave oven on 18-10-2014 with Snapdeal. The product was received in a damaged condition which was reported to Snapdeal immediately. Snapdeal was not attending to the issue properly and were giving non-committal responses. Mrs. Poddar posted her complaint with ICF on 21-01-2015 and the matter was taken up with Snapdeal. After many follow-ups, the issue was resolved to the c…
Mrs. Sangita Poddar, Mumbai
Refund from Jet Airways – Rs.6,795/-: Ms Meenakshi Babu of Chembur, Mumbai 400071, Maharashtra (Email: meenababu[at[hotmail.com) tried to book a ticket to Coimbatore through Jet Airways operator for travel on 09-04-2014. After going through all the steps and taking all the details, the operator said the ticket could not be booked due to their system error. Ms. Meenakshi Babu therefore booked the ticket online. However, when she check her mail box she was surprised to see two bookings (includin…
Refund from Flipkart.com – Rs.13,732/-:
Asif Khan of Kulupwadi Boriwali East, Maharashtra ordered for a Nikon camera on 02-02-2013 with flipkart.com. He received a mail stating that there will be a delay in delivery and therefore Mr. Khan cancelled the order. However, Mr. Khan was surprised to find that the order was delivered despite cancellation. Since he had already bought a camera from the market he requested flipkart to arrange for reverse pickup and refund the money. However, despite r…
Flipkart.com - 27.04.2013Boriwali East, Maharashtra
Refund against charges in excess of MRP – Rs.226/-: Mr. M Navaz of Mangalore, Karnataka (Email: mubeennavaz[@]gmail.com) had ordered 1Kg Pigeon Baby Laundry Detergent Powder through Amazon.in on 26-10-2014 alongwith other items vide Amazon.in Order no. 402-7074521-4551556. He received the consignment on 29-10-2014 but found that the MRP for 1Kg Pigeon Baby Laundry Detergent was printed as Rs.499 on the packet whereas Amazon had charged Rs.775 for the product. He sent a complaint to Amazon.i…
M Navaz, Mangalore, Karnataka
Complaint against Nownaukri – Rs.117,000/- : Mr. Vipin of Chennai 600077, Tamil Nadu was misled into paying a total sum of Rs.117,000/- to nownaukri.com against job offers. However, Mr. Vipin later realised that the offers were not genuine and the company was not fulfilling their promises. He therefore asked for cancellation of the services and sought refund. However, nownaukri did not pay heed to his request and were giving excuses. Mr. Vipin posted his complaint with ICF on 29-12-2015 and the …
- Mr. V.V.Vipin, Chennai
Refund from Neartion – Rs.326/-: Mr. Sd Bhatia of Agra 282005, Uttar Pradesh placed an order for Sandisk 16GB pendirve with Neartion on 15.01.2017. However, even after two months the product was not delivered and no refund made. Several reminders by customer went in vain and Mr. Bhatia posted his complaint with ICF on 05-03-2017. The matter was taken up with Neartion and PG service and after rigorous follow-up the customer got refund by 28-04-2017.
Sd Bhatia, Agra 282005, UP
Lenovo Laptop Diwali extended warranty Offer:
Swapnil Chaudhary of Dombivli(East), Maharashtra (Email: swapnil1011(at)gmail.com) booked for a Lenovo Laptop which came with extended warranty offer or free gifts. Mr. Chaudhary opted for extended warranty offer. However, it was later found that he was not given the extended warranty and he did not even receive the gifts which Lenovo said have been dispatched. Mr. Chaudhary posted his complaint on 25.11.2012 and the matter was taken up with Lenov…
MakeMyTrip makes short-payment of refund amount – Rs.2,064/-
Mr. Girish Kumar Khare of Kanpur had posted a complaint with us on 07-07-2009 with regard to the short-payment received from MakeMyTrip towards cancellation of Tatkal Waiting List ticket for Kanpur to New Delhi route. The Forum took up the matter with MakeMyTrip and could successfully obtain the full refund for Mr. Khare.
Makemytrip - 07.07.2009