Disgusting service, Spoled my Dewali. Had placed order two days back and was supposed to get today by 12:30pm. Got sms alert today morning confirming the delivery today by 12:pm. When order was not delivered by 1 pm . I started calling Customer care. Before that there was no communication from BB Team. After me calling 3 times got SMS at 2:22 pm. stating my order is cancelled. Without my approval.

I had already paid the money two days back. How can BB cancel my order. One side BB is showing TV AD by Mr. Kxxxxn for 90 mins delivery and my order is not delivered even after 48 hrs after taking my money. It is preach of promise made to consumer in media.

sanjiv thakur
Rajarhat, Kolkata 700135, West Bengal
Email: sxxxxxxxxxxx0@hotmail.com / 30/10/2016 / 2:51 pm

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