I ordered a Fastrack wrist watch of Rs.599 (After discount) on 24th Oct, 2017 from the online shopping site Shopkipers, website: shopkipers.com, but they have delivered completely a different watch on 28th Oct, 2017. The delivered watch is extremely bad in quality, even nothing is written backside of the dial, seems like e local product. I want to return this order but no return link is there in the site. Even the customer care no 09953930372 is switch off for 24X7. Before I received the product a customer care guy called and told me that a email will be sent with return link after delivery but no such email is sent.
Details of the product is following:
(1) Product Name: Fastrack NG6093SM01C Analog watch for woman.
(2) Order no: ORDER #400005077
I have attached a screen short of the actual product they display in their site.and an image of the product that I have received along with the Order details.
I do shopping regularly from other online sites but this online site delivers different and extremely bad product with no return link(though customer care promissed to have return link), seems like fraud site. Please take an action to stop such activity and help me to get return my customer rights.
Mr. Tanmay Maji
Kanpur 208016, Uttar Pradesh