Poor quality Puma shoes, torn within 6 months

I bought a Puma shoes through Jabong.com (order no.150607562416701) in June 2015. With in 6 months the shoe tore in the outer layer in a particular spot.

To my surprise, the same damage has happened in the both the shoes exactly at the same spot. I have used this shoes very sparingly. Thought its a running shoes, I used it only to my office that too on Fridays and travel by Car and I hardly walk. I would have own it probably around less than 50 times in 6 months.

Very surprised at the quality of the product from reputed brand. How come a company like puma produce a bad quality product and how did it pass the QC check is a surprise.

I raised a complaint with both Jabong and Puma and they both came back to me saying that it has crossed the warranty period of 3 month.

Manoj Narasimhan
Nanganallur, Chennai 600061, Tamil Nadu
Email: mxxxxxxxxxxxxxxxn@gmail.com / 13/02/2016 / 1:27 pm

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