I have been using internet service of Tikona for the last 4 months. No Issue before rain fall. But after rainfall, how bad internet service and customer care support shows. I have to call every next day in customer care. They repeat their same statement “We are checking, we are getting some backend network issue. We will solve your issue withing 24 hours”. So We have to sit idol for next 24 hours and keep waiting and checking internet started or not. Backend issue is there from last 1 month, still they are solving. Now it happens that when I call they are dont pick my call and disconnect it. How bad and pathetic service and customer support.
On Initial setup sales executive reaches our doorstep within few hours and take money for 6 or 12 months package. Customer we received what we should receive, now you face whatever problem occurs. I want disconnection from this internet service and I need my money. I paid for service not to listen pathetic answers.
Juhi Appartment Maninagar east, Ahmedabad 380008, Gujarat
18.104.22.168 / 08/08/2015 / 4:26 pm