Refund from Lenovo – Rs.16,990/-: Aditi Rindani of Vadodara, Gujarat (aditi.rindani[@]gmail.com) bought a Lenovo p780 phone in January. The phone randomly started throwing tantrums, network connectivity was lost and on one fine morning, it just stopped working, The device was submitted to the service center but she did not get delivery of the same after service. She submitted her complaint at ICF on 25-11-2014 and the matter was taken up with Lenovo. The customer finally got refund for the set…
Aditi Rindani, Vadodara, Gujarat
Refund from Spice Jet – Rs.5,908/-: Ms. Bidisha Chakraborty of Barasat – 700126, West Bengal (Email: bidishachakraborty0106[at]gmail.com) cancelled her Spice Jet, Mumbai-Kolkata-Mumbai ticket on 10-06-2014. Even after two weeks she did not get her money back even as Spice Jet kept maintaining the refund has been processed. Ms. Chakraborty posted her complaint with ICF on 26-06-2014 and ICF took up the matter with Spice Jet. Ms. Chakraborty finally got her money back by 01-07-2014.
Barasat, West Bengal
Mobile replaced by Micromax – Rs.17,000/- : Akhil Ajayababu, Marappalam, Pattom, Kerala (email@example.com) bought a Micromax canvas 4 mobile phone in February 2014 and after roughly 2 months the screen suddently blacked out and the main board was replaced. However, the device developed further issues and the it was again submitted to the service centre. Even after two months the device was not repaired. The customer posted his complaint with ICF on 05-12-2014 and he got a new replacemen…
Mr. Akhil Ajayababu, Pattom, Kerala
Sambuddha Dasgupta, Guwahati, Assam
Replacement of Micromax Mobile – Rs.7,200/-: Mr. Sambuddha Dasgupta of Guwahati purchased one Micromax Q413 mobile on 6 October 2016. He submitted the device with the service centre on 17-04-2017 for various issues but did not get delivery of the phone even after 15 days. Mr. Dasgupta posted his complaint with ICF on 03-05-2017 and the matter was taken up with Micromax. Finally, Mr. Dasgupta got a new replacement pone on 12-05-2017.
Complaint against Nownaukri – Rs.117,000/- : Mr. Vipin of Chennai 600077, Tamil Nadu was misled into paying a total sum of Rs.117,000/- to nownaukri.com against job offers. However, Mr. Vipin later realised that the offers were not genuine and the company was not fulfilling their promises. He therefore asked for cancellation of the services and sought refund. However, nownaukri did not pay heed to his request and were giving excuses. Mr. Vipin posted his complaint with ICF on 29-12-2015 and the …
- Mr. V.V.Vipin, Chennai
Refund from Makemytrip.com – Rs.10,000/-: Mr. Sesha Sai Kuchibhotla, Hyderabad 500008, Telangana booked 2 student tickets on make my trip. Though the 3rd baggage was free for students on British Airways, he was charged Rs.10,000/- @ 5000 Rs per ticket. He raised a complaint with Makemytrip but it was not resolved even after 45 days. The customer posted his complaint with ICF on 12-12-2015 and the matter was taken up with Makemytrip. The customer finally got refund of Rs.10,000/- by 16-12…
Mr. Sesha Sai Kuchibhotla, Hyderabad 500008, Telangana
Complaint against Rediff shopping for delivering wrong product – 1598/-:
Dr. Danish Qureshi HBU nagar, Ajmer, rajasthan had placed an order with Rediff shopping site on 22.09.12 for hair straighter and curler as seen on television, along with instyler. Though he had ordered he had not confirmed it and had requested Rediff to keep it on hold. However, the product was delivered and Mr. Qureshi found that a wrong product with a dubious brand name had been delivered. He lodged complaint with Redi…
Short refund from Makemytrip.com – Rs.18,370/- :
Mohammad Azam of Bareilly, Uttar Pradesh (Email: sahibeazam[at]gmail.com booked two return tickets on makemytrip.com few months ago by paying Rs.33,786. Subsequently, due to some personal issues he cancelled the booking. MMT informed that they he would get a refund of Rs.25,786 after deductions. However he got only Rs.7,016/-. He posted his complaint on 27-05-2013 and got the balance money on or about 06-06-2013.
Bareilly, Uttar Pradesh - 06.06.2013
Complaint against Big Bazaar for selling adulterated Gopi Ghee:
Mr. Shikha Airen of Bangalore (airenshikha(at)yahoo.com) had bought 4 Gopi ghee packets at discounted price on 14-08-2009 from Big Bazaar, Jayanagar, Bangalore and found it to be completely Vanaspati. He tried to contact G.G.G dairy products over mobile but could not. He posted a complaint with India Consumer Forum on 07-10-2009 and ICF took up the matter with Big Bazaar. Big Bazaar replaced the product on 12-10-2009 and had als…
Big Bazar - 12.10.2009
Refund from Air Asia – Rs. 2,660/- : Mr. Ramachandra Prabu of Chennai booked an Itinerary RICJGH on Air Asia airlines. The transaction failed during first time and the amount (Rs.2660) got deducted from my ICICI bank account. He raised a complaint with the airlines but got no response. His repeated attempts were in vain. He posted his complaint at ICF on 08-01-2015 and the matter was taken up with parties concerned. Mr. Prabu got his refund by 22-01-2015.
Mr. Ramachandra Prabu, Chennai