Poor service from First Flight couriers

A courier was dispatched to me form Kolkata to Chennai on 9/09/2015 which I received on 21/09/2015. I kept calling the Chennai office everyday and daily I was told that it will reach me that very day by evening but I never received it and it only came after 12days. The representatives don’t even know how to talk to customers and they are so irresponsible that they themselves could not track where the package was. Then I had spoken to the Senior executive Mr. Pxxxy and he said that next day surely I will receive my package but it was of no use as I did not receive it then also. Moreover when I received the parcel there are many biscuit packets and chocolates missing from inside it. Also There was a container of some food item in it which was full when sent to me but when i received the package, more than half the content was empty as it was eaten by someone. This is the worst experience i have ever had with any courier service, I am so frustrated with them and want some serious action to taken against them.

kriti agarwal
1/124, Mount Poonamallee High Road, Manapakkam, Chennai 600089, Tamil Nadu
Email: kriti.agarwal101090]@gmail.com / 21/09/2015 / 5:03 pm

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