Refund from Homeshop18 – Rs.1099/-
Bharti Jain of Ajmer, Rajasthan (Email: jbharti2k(at)gmail.com) ordered a pendant set (from Grace Collection by Knex) from Home shop 18 on 8th Oct. and requested to deliver it by 16th as a gift it to her mother. There was a delay in executing the order and the customer had requested for cancelling the order. However, the product was delivered but were found to be defective. Customer raised a complaint with Homeshop18 which was not resolved till she posted he…
Refund from Air Asia – Rs. 2,660/- : Mr. Ramachandra Prabu of Chennai booked an Itinerary RICJGH on Air Asia airlines. The transaction failed during first time and the amount (Rs.2660) got deducted from my ICICI bank account. He raised a complaint with the airlines but got no response. His repeated attempts were in vain. He posted his complaint at ICF on 08-01-2015 and the matter was taken up with parties concerned. Mr. Prabu got his refund by 22-01-2015.
Mr. Ramachandra Prabu, Chennai
Refund from Shoper.in – Rs.3,256/-: Ms. Reena Panchal of Thane, Maharashtra placed order # SHOPER1021 with Shoper.in. She made payment through EBS which was confirmed by email from EBS dt.09-03-2017. The customer however did not receive the product and there was no response from Shoper.in to the customer’s email. Ms. Panchal posted her complaint at ICF on 20-03-2017 and the matter was taken up the parties concerned. After follow-ups, Ms. Panchal got her money back by 01-04-2017.
Reena Panchal, Thane, Maharashtra
D’Damas Diamond fall complaint – Rs.14,000/- :
Deepti Gangwar, Jeewan Park, Uttam Nagar, New Delhi-110059 Email: dipsicgeb(at)gmail.com purchased a ring from D’Damas store at shoppers stop in Rajouri Garden, New Delhi on 15/04/12 for her engagement. The diamond fell from the ring and the ring was submitted on 04/10/2012 to the above store. As per the company policy if the diamond falls within six months it will be replaced by the company But the company denied it saying there is no manufa…
Damaged air cooler from PayTM – Rs.7599/- : Mr. Abhishek Verma of Nagawara, Bangalore 560077 placed an order for a Symphony air cooler with PayTM on 31st March 2017 but received a broken piece. He also did not receive the free trolley with the product. He complained to PayTM on the same day attaching the images of the product. PayTM rejected the complaint and they also did not send the free trolley. Mr. Verma posted his complaint with ICF on 01-05-2017 and the matter was taken up with PayTM and…
Abhishek Verma, Nagawara, Bangalore 560077
Refund from Slocum Management – Rs.10,000/-: Mr. Ritesh Kumar of Serilingampally, Hyderabad, Andhra Pradesh (ritesh.keshwathkar[at]gmail.com) paid a sum of Rs.10,000/- against an advance of Rs.20,000/- to Slocum Management Consultancy for YEP. However, later, he decided not to take admission due to financial problems and had asked Slocum to cancel his application and refund the sum paid by him. Slocum refused to refund the money and Mr. Kumar posted his complaint with ICF on 27-12-2013. The m…
Hyderabad, Andhra Pradesh - 29.03.2014
Defective Karbonn Mobile – Rs.4,000/-:
Natasha Naik of Kandivali(east), mumbai-400101, maharastra (Email: email@example.com) had purchased Karbonn A3 mobile from star cj. and recieved the product on 6/5/2013. She could hardly use it for a week and then the product went blank. She did not get any assistance from Karbonn mobile/Star CJ in resolving the issue. She posted her complaint on 11-06-2013 and the matter was taken up with Star CJ and Karbonn Mobile. She finally got a new phone by …
Kandivali(east), Mumbai - 28.06.2013
Refund from IndiaTimes shopping – Rs.8,590/- : Mr. Nilay Nandy Majumdar ordered one Microsoft Lumia 535 from Indiatimes Shopping on 01-01-2015 vide order No.3004091356 at Indiatimes by paying full amount of Rs.8590/-. At the time of order expected date of delivery was 7th Jan 2015 but after confirmation of my order the delivery date changed to 19th Jan 2015. But even after two weeks he did not receive the product. He wanted to cancel the order get refund but the customer care were not supportive…
Nilay Nandy Majumdar, North 24 Parganas, West Bengal
Refund complaint against MakeMyTrip – Rs.62,589/-:
Mr. Xavier Selvaraj of Chennai, Tamilnadu (sales.suryaasys(at)gmail.com) had booked through MakeMyTrip on 7th for his cousin to Mexico after confirming that no transit visa is required. However, Air France did not allow him to board the flight from Mumbai. MakeMyTrip had told him to make his own arragements from Mumbai and they said they bear the expenses and fare difference. However, MMT failed to reimburse Mr. Selvaraj and his reminders an…
Makemytrip - 02.08.2010
Refund from Snapdeal – Rs.10,000/- : Mr. Kakarla Chandra Shekar, Kadapa Dist, Proddatur, AP 516360 had returned WYBER TV to Snapdeal on 28-02-2017 by incurring courier charges, as wrong product was delivered. The customer did not get refund and he posted his complaint with ICF on 08-03-2017 and the matter was taken up with Snapdeal. The customer finally got his money back by 28-03-2017.
K. Chandra Shekar, Kadapa Dist, Proddatur, AP 516360