Refund against charges in excess of MRP – Rs.226/-: Mr. M Navaz of Mangalore, Karnataka (Email: mubeennavaz[@]gmail.com) had ordered 1Kg Pigeon Baby Laundry Detergent Powder through Amazon.in on 26-10-2014 alongwith other items vide Amazon.in Order no. 402-7074521-4551556. He received the consignment on 29-10-2014 but found that the MRP for 1Kg Pigeon Baby Laundry Detergent was printed as Rs.499 on the packet whereas Amazon had charged Rs.775 for the product. He sent a complaint to Amazon.i…
M Navaz, Mangalore, Karnataka
Refund from Makemytrip – Rs.11,000/- : Ms. Shrawani silwal of Bangalore booked Spicejet flight for 9thJan 2015. However, the flight was non operational and the booking for both ways got cancelled. Even after a month she did not get refund from Makemytrip or Spicejet. She posted her complaint with ICF on 08-03-2015 and the matter was taken up with MMT. After follow-ups the customer got her money by 12-03-2015.
Shrawani Silwal, Bangalore
Return of phone from justlikenew.com: Mr. Vivek Verma of Ambalipura, Bangalore 560103, Karnataka ordered for water damage repair of Asus zenfone max phone with justlikenew.com. They picked up the phone but later sent a mail that due to unavailability of parts the phone could not be repaired. However, while returning the phone they returned a different non-working phone. Even after repeated emails by Mr. Verma, they did not resolve the issue. Mr. Verma posted his complaint with ICF on 30-01-2…
Vivek Verma, Bangalore 560103, Karnataka
Refund from GoIbio – Rs.1,957/- – Mr. Ishaan Jaimini of Ahmedabad 380015, Gujarat had booked 3 flight tickets saperately in the month of may by HDFC Smartbuy website using his credit card. Due to operational reason the flight was cancelled by the airlines itself. They refunded the amount to goibibo immediately in 30 mins and GoIbibo confirmed the customer that he will get refund within 3 hrs to HDFC SMartbuy account. However, even after three weeks and many mails, he did not get his refund. T…
Complaint against mumbai-flower-shop.com for non-delivery – Rs.1,399/-:
Mr. Ajay Ojha of Kharadi, Maharastra ordered for bunch of flower worth Rs 1399 on 13th Feb through http://www.mumbai-flower-shop.com/. Although the amount is transfered but flower was never delivered. Mr. Ojha followed up with the site for last 2.5 months but the amount was still not credited to his account. He posted his complaint with ICF on 25-04-2013 and finally he got his refund by 29-04-2013.
mumbai-flower-shop.com - 29.04.2013Kharadi, Maharastra
Refund from Yatra.com: Rs.8,500/-:
Himani Mehrotra, Pune, Maharashtra Email: himani.mehrotra(at)tcs.com booked two bookings of kingfisher airline on date Wed, 24 Oct,2012, 11:35 with reference number 06081218736 (Pune to delhi) and Mon, 29 Oct,2012 , 09:00 with reference number 06081218215 (Delhi to Pune). The flight was subsequently cancelled by the airlines but the refund was not forthcoming. They said whenever kingfisher will refund them they’ll refund the passenger. Mr. Mehrotra posted …
Yatra.com - 07.02.2013
Refund from MMT – Rs.1,600/- : Mr Sangin Soni, Vadodara 390010, Gujarat (sangin.soni[@]cssgroupindia.com) booked ticket on makemytrip website on 5th Dec’14 from Ahmedabad to Pune. He did not get any confirmation from MMT or transaction SMS from the credit card company. Therefore he booked the same ticket through another travel portal. After this booking, the customer got SMS on his mobile from travel company for the first failed booking on MMT. Customer contacted MMT for refund against the fail…
Sangin Soni, Vadodara, Gujarat
Non-delivery by industrybuying.com – Rs.1,833/-: Mr. Ankur Saraf of Indore, Madhya Pradesh ordered Sony Headphones MDR450AP from the site industrybuying.com on 16-08-2015. Since then the company did not provide any kind of confirmation regarding Shipping or Delivery details either on cellphone or on mails. The company was not responding. Mr. Saraf posted his complaint with ICF on 18-08-2015 and the same was taken up with the Company and Mr. Saraf got the product by 26-08-2015.
Ankur Saraf, Indore, Madhya Pradesh
Complaint against MakeMyTrip for short payment of train ticket refund – Rs.1272/-:
Mr. Thiyagarajan of Kanchipuram, Tamilnadu (thiyagarajan.t(at)gmail.com) had posted a complaint with us on 28-03-2010 for non-receipt of full refund from MakeMyTrip against cancellation of train ticket. ICF pursued the claim with MakeMyTrip and after email exchanges by Mr. Thiyagarajan the short paid amount was refunded on 08-04-2010.
Mr. Thiyagarajan, Kanchipuram, Tamilnadu - 08.04.2010
Complaint against satvikshop.com for non-delivery – Rs.199/-.
Kishore K, Chandanagar, Hyderabad, andhra pradesh Email: kallepu_k(at)yahoo.com bought Dabur honey from satvik shop.com Jan 2 2013 via order no7000018208. They failed to deliver the product even after continuous follow up. They finally said the would refund the money but Mr. Kishore did not get the money. He posted his complaint with ICF on 23-03-2013 and got the money back on 25-03-2013.
Satvikshop.com - 26.03.2013