Refund from Akbar Travels (Rs.4,880):
Dr Lopamudra Moharana of Rue La De Lauristan, Pondicherry had posted her complaint on 03-12-2013 regarding non-receipt of refund for the flights cancelled by Air India without any information to the passenger. Mrs. Lopamudra had been communicating over email and telephone with Air India and Akbar travels but refund was not forthcoming. ICF took up the matter with Akbar Travels and Dr. Lopamudra finally got her refund on or about 08.12.2012.
Refund from Ekstop – Rs.1,150/-: Mrs. Dhruti Desai of Mumbai had ordered for 10 kgs moongdal with Ekstop 17-12-2014. Even though payment was made order was not delivered. She posted her complaint with ICF on 19-01-2015 and the matter was taken up with the parties concerned. Customer finally got her money back on 02-02-2015.
Mrs. Dhruti Desai, Mumbai
Refund from MakeMyTrip – Rs.18,500/- : Ms. Alka Sachdeva, Okhla, Delhi booked ticket for her son under booking no. IN1410B4S146301 for the sector Mauritius to Delhi. She cancelled this on 16 Jan 2015 and ask for the refund. Makemytrip confirmed the refund of Rs.18,500/- will be made after the deduction. MMT said that refund will be processed within 5 days. However, even after a month the customer did not get refund. She posted her complaint with ICF on 19-02-2015 and the matter was taken …
Alka Sachdeva, Okhla, New Delhi
Refund from Fitness First – Rs.3,000 – Ms. Aspriha Bhaumik of Indiranagar, Bangalore 560008, Karnataka had paid advance to a fitness club called Fitness First. The Club was later closed down but Ms. Bhaumik did not receive refund of the advance amount. She posted her complaint at ICF on 16-07-2016 and the matter was taken up with the Club. Ms. Bhaumik finally got refund 19-07-2016.
- Indiranagar, Bangalore 560008
Refund from Hitplay: Piyushi Gupta (piyushigupta9[at]gmail.com) of Manesar, Gurgaon, Haryana had ordered a citrus spritzer-home on 15/05/2013. However, the product did not give the desired service as mentioned on the website. The customer had repeately sent e-mails and was assured that they would arrange for reverse pick-up and refund. But even after a month nothing happened. She posted here complaint with ICF on 25-06-2013 and subsequently got her money back.
Manesar, Gurgaon, Haryana - 23.08.2013
SB account debited twice for a single ATM withdrawal – complaint against SBI, Bhopal – Rs.600/-:
On 8-7-09 Mr. Alam of Bhopal had drawn a sum of Rs.600 and Rs.100 from Koh-e-Fiza Bhopal SBI ATM. He complained that his account was debited twice for Rs.600/-. He had lodged a complaint with the bank accountant on 10-07-2009 but there was no response from the bank. Mr. Alam posted his complaint in the ICF site on 31-07-2009 and ICF had duly taken up the matter with the higher authorities of the b…
Refund from Bagittoday – Rs.8,150/-:
Manikandan D, Nethaji Road, Tiruvarur. 610002, Tamilnadu Email: maniikandan90(at)gmail.com placed an order worth Rs.4075/- on 22-10-2012, through online.(order ID – 1018178071) But three times money got debited from his account. When he complained to them immediately, they said he would receive the money Rs.8150/-(2×4075=8150 for extra two times debited) back to his account very soon. But even after a month the amount was not credited to his account. …
Bagittoday - 02.03.2013
Phone replacement by Star CJ / Karbonn: Natasha Nail (natashanaik2[at]gmail.com) of Mumbai, Maharashtra had purchased Karbonn A3 mobile from star cj and recieved the product on 6/5/2013. He could hardly use it for a week and had to submit it at the Karbonn mobile service center after which the condition of the phone was worst and it went completely blank. The service center manager had promised to issue A DOA certificate so that a new mobile could be issued but then he refused to saying that t…
Mumbai, Maharashtra - 31.08.2013
Complaint against Sterling Holidays Resorts – Rs.30,500/- :
Mr. SANDEEP MURUDKAR, MUMBAI 400094, MAHARASHTRA was offered freebies and two week holidays against a sum of Rs.19,294/-. The sum was deducted from his credit card account 25-11-2012. A further sum of Rs.11,255/- was deducted without the consent of Mr. Murudkar. However, later he came to know that there are no freebies and no holiday coupons were sent to him.Mr. Murudkar started demanding refund of the amount deducted from his card …
Sterling Holidays - 28.04.2013Mumbai
Hidden charges by Makemytrip – USD 70.50 (approx INRS 3,650):
Sainath Akula, Parkcrest Cir, VA (Email: sainath.a(at)gmail.com) purchased travel tickets from http://www.makemytrip.com for self and family. After the transaction he noticed additional fee of $70.50 as Foreign Transactional fee in credit card statement which was never disclosed by the agent. He raised complaint and sent and email via MMT’s website but there was no response. Mr. Akula posted his complaint with ICF on 23-11-2012 and the ma…
Makemytrip.com - 27.11.2012