Refund from DTDC – Rs.1,040/-: Mr. Vivek Sharma of Bangalore, Karnataka (vivek0217[@]gmail.com) sent a courier through DTDC , reference number D17166789, on 10th May 2014 but it was lost on its way to Delhi. Package contained shoes worth Rs800 which was declared. He had submitted all documents in support of his claim of Rs 1040 (800+ 240 courier charges) but DTDC were not processing the same. Mr. Sharma posted his complaint with ICF on 12-08-2014 and finally got his claim settled by 04-09-2014.
Mr. Vivek Sharma, Bangalore, Karnataka
Complaint against ABN Amro for debiting twice for a single IRCTC ticket booking transaction – Rs.1290/-:
Jahnavi Ayachitam of Bangalore had tried to book train ticket from IRCTC(site using ABNAMRO debit card on 2nd May 2009 for Rs.1290 from Bangalore to Hyderabad. The transaction did not go through and she booked the ticket with another debit card later. When she checked failed transactions in her IRCTC site, there was only one failed transaction with ABNAMRO. But when she checked her ABNAMRO…
ABN Amro - 21.07.2009
Refund of booking amount from Hyundai showroom – Rs.50,000/:
Mr. Vishal Guptal of Powai, Mumbai (vishal.vgupt(at)gmail.com) had paid an advance of Rs.50,000/- to A1 Hyundai dealer at Andheri (E), Mumbai against Hyundai i10 Asta 1.2 WS GLS AT on 04-07-2010. However, even after waiting for 32 days for the delivery, A1 Hyundai failed to get an allotment of the vehicle from Hyundai and kept were making false promises. Mr. Gupta cancelled his booking on 06-08-2010 and asked the refund of booking …
Hyundai Showroom - 22.08.2010
Complaint against Make My Trip for refund delayed for more than six months – Rs.9,993/-:
Claudia Jones of Goa (happyecoclaudia(at)yahoo.co.uk) had to cancel a flight to Thailand on 30-04-2009 that was booked through Make My Trip. She was assured that she would receive a full refund. She did not get the refund even after six(6) months. She posted her complaint in ICF on 1.11.2009 and ICF submitted the complaint to Make My Trip. Ms. Claudia Jones got her full refund on 08-11-2009.
Makemytrip - 09.11.2009
Refund from Yepme – Rs.674/-: Mr. Vikram Rathod of Gandhinagar, Gujarat ordered an Item on 11th October on yepme.com and cancel it on 12th October. But until 14th December they did not refund his money. His emails and telephone calls went in vain. Finally, he posted his complaint with ICF on 14-11-2016 and the matter was taken up with Yepme. Mr. Rathod got his refund by 24-11-2016.
Vikram Rathod, Gandhinagar, Gujarat
Refund from Rediff Shopping – Rs.498/-: Parveen Bhalla of Kailash Vatika, Patna, 800010, Bihar (Email: drpavno1[at]gmail.com) ordered for a heavy duty vacuum cleaner with Rediff shopping on 31-05-2014. He received the product but it was of poor quality and was not as described. He registered a complaint with Rediff but got no assistance. He posted his complaint with ICF on 09-06-2014 and got his refund by 16-06-2014.
Kailash Vatika, Patna, Bihar
Kotak Mahindra Bank changes a/c type without information – deduct charges from account:
Mr. Atul Jain of Indore had posted a complaint on 03-09-2009 in the Forum with regard to Kotak Mahindra Bank changing his account type and debiting his account for non-maintenance of average quarterly balance. ICF took up the matter with Kotak Mahindra and the matter was finally resolved. Kotak Mahindra confirmed refunding the debited amount.
Atul Jain, Indore
Refund from Snapdeal – Rs.10,000/- : Mr. Kakarla Chandra Shekar, Kadapa Dist, Proddatur, AP 516360 had returned WYBER TV to Snapdeal on 28-02-2017 by incurring courier charges, as wrong product was delivered. The customer did not get refund and he posted his complaint with ICF on 08-03-2017 and the matter was taken up with Snapdeal. The customer finally got his money back by 28-03-2017.
K. Chandra Shekar, Kadapa Dist, Proddatur, AP 516360
Complaint against MakeMyTrip for delaying the refund of amount wrongfully charged on customer’s credit card – Rs.17,140/-:
On 16-06-2009 Mr. Nitin Sawant of Mumbai tried to book a ticket on Mumbai-Riyadh-Mumbai sector on makemytrip.com for 18th travel date. However, the site did not take the booking due to problems with the credit card. Subsequently MakeMyTrip offered to book the ticket offline and Mr. Nitin accepted and paid in cash. On returning from his trip he found that the credit card h…
Nitin Sawant, Mumbai - 12.08.2009
Refund complaint against MakeMyTrip – Rs.32,444/-:
Rahul Lodha & Deepali Jain of Parsiwada, Maharashtra (Email: rahullodha26(at)gmail.com) had booked from Delhi to Leh (on August 3rd 2010) through Make My Trip (MMT) for August 15th , 2010 by Kighfisher. MakeMyTrip did not provide the ticket and on 09-08-2010 Mr. Lodha found out from Kingfisher that no such flight was schedule for the said date of booking. Mr. Lodha subsequently cancelled the ticket and requested for refund which was not fort…
Makemytrip - 19.08.2010