Product not delivered by Paytm

I had ordered Sandisk Ultra USB3.0 64 GB OTG Flash drive from Paytm on Jan6 2016, 11.33 am. having payed Rs 1399. but the product is not yet delivered to me. a sum of Rs 414 was credited to my wallet as using the promo code. But the order history is showing delivered. I complainted against this with paytm customer care, but there was no response from their side (only computer generated mails)

NEW DELHI 110023,
Email: / 18/02/2016 / 6:47 am

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