Product not delivered by shopclues

I ordered a product from shopclues on 09 Sep 2015, 07:10 PM. And my order no is 67604232. According to shopclues my order should be delivered on 16th sep thru PROFSNL-OKL (The Professional Couriers) with tracking number DEL109987908. I did so many e-mails to shopclues regarding this that I am unable to track my order. They said product is in transit. And after 21 days shopclues send me a message that your product has been delivered successfully. But still I am not receive my product. So I mailed to shopclues again for this that I am not getting my product than why they are showing delivered message on the website. Then they said they confirm with the partner Courier that your order has been delivered on your address. So I request to shopclues please provide the received person proof. Then they mail me again they are confirm with the Courier your order is delivered. Please help me for this. I am not received my order yet and not any of my family member. I have all the emails which I mailed to shopclues for this concern. I did so many calls to shopclues customer care services but nobody help me. they just put a mail to their inquiry department. But still there is not any solution for my complaint. Please help me.

Chetan Sharma
Maharaja Ranjit Singh Park, Ludhiana 141008, Punjab
Email: sherrypandit1] / 07/10/2015 / 12:41 am

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