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Product not received and refund not made by Amazon

I ordered a memory card and found the package empty. Immediately I filed the complaint and Amazon told that you will be refunded within 48 hours. After 2 days Amazon says that they have confirmed from courier that the package was empty and hence refund cannot be done.

The courier people will never accept the charges, they might be involved in this. Anyway I did the transaction with Amazon and it
guarantees buyer satisfaction. While first they said that refund will be done within 2 days, now they denying the refund.

Please tell me what to do ?
Amazon order no. 403-1677836-0594700
Amount to be refunded : 3999

Bharat Bhushan
Jamshedpur 831005, Jharkhand
Email: bharatlike]@hotmail.com / 10/09/2015 / 6:57 pm

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