Product not received, but Shopclues says product delivered

I purchased an Ambrane power bank from shoclues order id 77249264 on 4th dec. Received a msg from their side on 22nd stating that the product is delivered but i havent received any. told this to them on call , they assured me that it will be resolved in 24hrs. Since then we have roughly exchanged 20 emails. but they couldnt find my product nor they are refunding my money. Please help.

KANPUR 208001, Uttar Pradesh
Email: / 11/01/2016 / 12:46 pm

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