Product ordered from Firstcry not delivered

I ordered a marktech battery operated barbie trike scooter from firstcry for my daughter’s second birthday. The order no is 1045182oo311B0097 dated 18 Oct 2015. My order dispatched on 19 Oct 2015 through Dtdc and the airway bill no is 100001069649. It is now a month and the product is not yet delivered. I have tried to contact the seller firstcry and the courier Dtdc through emails and called the customer service several times without any avail. There is no response from the seller as well as courier as if they think no consumer can do anything.

Nishat Kausar
Doranda, Ranchi, Jharkhand
Email: farooqueraza] / 17/11/2015 / 3:25 pm

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