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Product sold at more than MRP on PayTM

I have Purchase Studds helmet from Paytm.

Paytm demonstrated MRP on website: Rs. 1290 /-,
Discount available on said product – 15%
Price charged in Invoice – Rs. 1,095/- (Dated Mar 22, 2017)
Actual MRP- Rs. 1,020 (lesser than even discounted price)

I came to know about actual MRP through Helmet Box, which was tried to defaced manually. So , I have sent my complaint to paytm for demonstrated higher MRP, Fake Discount, Charging more than MRP, Defacing MRP.

Accordingly, they are agreed to payback Rs. 75 ie. difference of discounted price and actual mrp but my complaint was not for some bucks rather I requested them to again to take action against wrong business practise of showing higher mrp on website, fake discounts and tempering with MRP in public interest.

As of now, Paytm did not respond on the said issues and every time they reply back to get Rs. 75/- as a loss.

I would like to request to concerned authorities to kindly take action against such wrong practices prevalent and ignorance of legal compliances by Corporates.

Mayank Makkar
Faridabad 121001, Haryana
Email: mxxxxxxxxxxr@icai.org

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