Products not delivered by Indiatimes shopping

I have ordered combo pack of 3 polo Tshirts online from Indiatimes shopping on 31/01/2016. After order placement I did not receive any confirmation but my Central bank SB account debited by Rs.539. Later on when I checked for details, it was showing 2 orders for sane product and for both order status was PAYMENT NOT RECEIVED.

I had sent mail and 8 times called them for enquiry but they replied arrogantly that ‘Your payment not received so we will not proceed your order and we can’t give you refund for the same.’. I have already sent them statement of my Account showing debit of Rs539/- on 31 Jan for their order. Still neither they sent any confirmation nor my refund.
Details are as follows. Order no. 3006500352/ 3006500354 3 Polo T shirts combo pack. So I Request u, kindly consider my complaint and do the needful.

Ayikkara junction. Aranmula
Email: / 09/02/2016 / 9:08 pm

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