Promised cashback not received from Makemytrip

I booked two tickets from on 28th of july and i applied the promocode received from flipkart after shopping which stated that i will receive a cashback after 14 days of the transaction. For payment i used the mobikwiks payment gateway. In the t&c it wasnt mentioned that if i will pay through mobikwik i wont receive the cashback. On 28th of august contacted them for the cashback, but i didn’t receive any friutful feedback. Since 28th of august i contacted them a no. Of time but it proved to be unsuccessful. On 18th of september when i finally quareled with the concerned person he simply said that in the t&c its mentioned if i pay through mobikwik i wont receive the cashback. Whereas in the t&c not a single word about mobikwik/third party is mentioned. I felt harassed contacting for so many times and without any friutful feedback. All details regarding the offer is attached below.

Email: lokesh.saha1993] / 18/09/2015 / 10:01 pm

2 comments for “Promised cashback not received from Makemytrip

  1. 24/09/2015 at 10:01 pm

    Dear lokesh_Sa,

    We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused.

    We are getting the case facts checked and will connect with an update shortly.

    Assuring you the best of services.

    Team – MakeMyTripCare

  2. 11/10/2015 at 4:24 pm

    Dear Lokesh_Sa

    Greetings from MakeMyTrip!!!

    In reference to your complaint, we have validated your case with our concerned team and cash back of Inr 1200/- has been credited into your Wallet’s account on 4-Oct-15. Request you to please check your wallet account.

    Assuring you best of our services.

    Team – MakeMyTripCare

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