Realme 2 not delivered by Flipkart even after 10 days

Ordered a phone real me 2 diamond black from flipkart on 24th october was supposed to get the phone by 27th october yet not received. In flipkart under order tab it shows received. Calling flipkart from the past 8 days daily and they gave the same answer that issue will get resolved within 24 – 48 hours. The phone was ordered from my friends account and from his credit card now he has to pay for the credit card bill. Even he has to follow up with flipkart everyday. No solution yet. No phone received on top of that now have to pay the money to the bank. Double loss.
Order id – OD113718036017854000

Bikram Purkayastha
Marathahalli, Bangalore 560037, Karnataka

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