I had ordered black Ray ban aviator from bookmyoffer site on 6th March 2016 ,order number 080467755401152 worth rs. 898 which was delivered on 10th March 2016 to me by gojavas courier company.When i opened a box and checked the product , it was duplicate and not even worth 50 rs.The mark ray.Ban is printed with white ink and there is no trade mark on side bar.
I have raised this to firstname.lastname@example.org the mentioned and registered email id on their site for any issue concerns, with my complaint on 10th March 2016 itself but till date there is no response from this site. I have ried calling their customer care number 91-8010001133 but no one from them responded to calls.This is really worst online shopping site experience i had.
Please help me with my complaint and get the duplicate product replaced or refund the 898 rs which was COD.
I expect the response on this query from consumer forum.
Pune 411037, Maharashtra
220.127.116.11 / 12/03/2016 / 1:22 pm