Received stone instead of Philips Epilator from Agro Trading

I ordered 1 Phillips BRE201/00 EPILATOR for women (white and pink) from Argo Trading (I) Pvt Ltd on 22nd June 2016 vide order no. 1829334450.

Subsequent to such order, I had received a package on 26th June 2016 from Delhivery with tracking ID 1950122248113 containing three stones.
This is the reply that I am getting now. “We value your relationship with us, however it has been observed lately that we have delivered the correct product to you in intact condition. We launched a full scale investigation and found that the order was delivered to you on 26/06/2016. We will not be able to refund the amount for your order this time.”

Manish Barman
Kolkata 700082, West Bengal
Email: / 22/07/2016 / 1:48 am

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