Received tiles instead of Tablet from Paytm

On 13th january of 2016 I have ordered a Ambrane AQ-880 tablet from Paytm by paying Rs 5249. As I availed a promocode I received Rs 787 cashback from Paytm in the paytm wallet, So paytm has received Rs 4462 from me finally. Now as I got the product delivered on 18th january (today) via Xpressbees courier service, I did not noticed anything unusual in the packaging, So I received it, signed and brought in the room. After opening he product, I have seen only tiles(pic attched) instead of the tab The photo is attached below. I have mailed to paytmcare regarding the issue. They replied back with a meaage asking for undertaking and photos. I have send all the details and undertakings. But no action taken since. No refunds yet.

Ankan Biswas
Bangalore 560012, Karnataka
Email: / 18/01/2016 / 6:15 pm

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