Redmi Note 3 not delivered by Snapdeal

I had booked REDMI NOTE 3 on Jul 29,2016 from snapdeal. The order id is 14425424889 . It was scheduled to be delivered on Aug 3,2016 but its extremely shameful that it has not been delivered till today i.e. Aug 5, 2016. I had complained to snapdeal about the delay but instead of resolving my complaint they just mailed me the extended date of delivery i.e. Aug 9,2016. I needed a mobile phone to use and it was acceptable till Aug 4,2016 but they have extended the date to Aug 9. It means that the company is bluffing the customers and not providing proper and correct information to them i.e. hiding the original information, which is very shameful. A lot much of work is pending and my precious time has been wasted by the company as everyday I have to wait expecting that the product would be delivered. If they would have displayed the correct information regarding the delivery, I would have bought the product from some other site. Strict action must be taken as the company is bluffing customer by just extending the delivery date and not providing the correct information i.e. violating the consumer’s fundamental right of right to information.

PANIPAT 132103, Haryana
Email: / 05/08/2016 / 7:15 pm


    • Snapdeal on 08/08/2016 at 11:08 am

    Dear utkarsh_la,

    We understand the plight. We will get the issue checked and update you at the earliest.

    Team Snapdeal

    • Snapdeal on 12/08/2016 at 5:20 pm

    Dear utkarsh_la,

    We hope your concern has been resolved. Please drop us an email at in case you need any further assistance.

    Team Snapdeal

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