Refund denied by Go Ibibo for refundable ticket cancellation

I have booked online Air ticket from Go Ibibo Website. When i booked the ticket they showed me that if I cancel the Tickets so only Return Ticket will be refundable.Now due to circumstances, I have to cancel the tickets and now they are telling me that I will not get any refund for the cancellation of the ticket, I also have Screen shot of the Web page which clearly shows that return ticket is refundable if i cancels it.

Kindly please look into the above matter.

Mohammed Sanjeliwala
shifa park, Anand 388001, Gujarat
Email: / 23/08/2016 / 10:04 am

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