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Refund not done by freecharge for failed transaction

I have done my prepaid recharge of 290 but the recharge not done yet and refund also not initiated.I wrote mail to care@freecharge.com for order status and refund. I got mail that the transaction was unsuccessful and the money will be refund in your account but i did not get money back in my account. After that i wrote many mails regarding this but did not got reply.

Harish Jain
Indore 452001, Madhya Pradesh
Email: hxxxxxx7@gmail.com / 11/04/2016 / 7:04 pm

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