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Refund not received from Bank of Baroda for failed transaction

I am the customer of bank of baroda rudrapur branch and the ifsc code of the bank is BARB0RUDRAP (fifth charactor is zero) and my account no. is 2xxxxxxxxxxxxx3. My complaint is that the bank is not refundding my failed netbanking transection amount which is around Rs.3205. At the date of 26-02-2016 i paid my bsnl landline bill amoun of Rs. 3205 vis bank of baroda netbanking which one is going failed and the second attemept was successfull. Respected Sir/Madam, i also send my failed transection’s details at the mail id of (billpay@bankofbaroda.com) at the date of 1st of march 2016. And also call at the customer care lot of time and i also have all call records in my phone afterthat i am going to the bank as per say of the customer care executive and bank also not taking any responcibility. Now i am going to complaint of the bank, so please help me to recover my money.

Ajay Baidya
Rudrapur 263153, Uttaranchal
Email: bxxxxxxxxy88@gmail.com / 07/03/2016 / 10:42 am


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    • sanjeet kumar on 14/12/2017 at 3:29 am

    I am also a BOB account user .At 12 aug 2017 my transaction was failed through ATM.that was 800/-rs. I complained 3 times to the bank of baroda.they took my all complain,but did not refund my money ,at the 4th time they told i cant take complain .i have all transactions messages but i cant do anything .what should i do,i dont know. too worst bank service,
    sanjeet kumar

    • Nitesh naithani on 28/08/2018 at 6:20 pm

    My brother sent me a sum of ?187 on 16th august throw tez app, but i am still unable to receive the money and nor it had been credited back to my brother’s account
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