Refund from Valuecart – Rs.2696: Mrs. Satabdi Deb Prasad, Siliguri placed an order for Xiaomi by enrolling with Zestmoney on 27-01-2017. The product was despatched on 30-01-2017 however the customer had cancelled the order immediately on 31-01-2017. The cancellation was acknowledged by Valuecart who asked the customer not to accept the product. The product was thus returned to Valuecart and was redelivered on 20-03-2017. Meanwhile, Zestmoney had deducted EMI from the customer’s account despite …
Satabdi, Siliguri 734014 State: West Bengal
Refund from Homeshop18 – Rs.5,699/-: Mr. Dileep Kumar Gupta of Sultanpur, Uttar Pradesh (Email: shivshantgupta[@]gmail.com) ordered a projector with Homeshop18, and receive this by paying cash 5699/-. But the product did not work and was sent back to Homeshop18. He however did not get refund and posted his complaint with ICF on 05-01-2015. The matter was taken up with Homeshop18 and got his money back by 24-02-2015.
Dileep Kumar Gupta, Sultanpur, Uttar Pradesh
Prestige Induction Cooktop:
Mohan Lal Agrawal, Ghantaghar Chock Niharika Korba, Chhattishgarh Email: vikaskagrawal12(at)gmail.com purchased prestige induction cooktop pic 3.0 v2 about 7 months back but after 15 days of using Induction cook top got defective. The deviced was serviced by the company but again after using for 10 days it got stuck. This repeated for five times and the device was left with the distributor. Mr. Agrawal asked for replacement but the company/distributor were not wil…
Free memory card from Mobilestore:
NISHIT GAIKWAD, AHMEDNAGAR, MAHARASHTRA (Email: nishitgaikwad16[at]rediffmail.com) had ordered mobile phone ( lava iris 349 ) with online shopping site THE MOBILE STORE order no. 3110395016834. At the time of ordering phone there was an offer of free memory card of 4GB. But when he received the phone there was no memory card along with the phone. When he called the costumer care they said they can’t provide the memory card. He posted his complaint with ICF…
Ahmednagar, Maharasthra - 08.07.2013
Refund from Rediff Shopping – Rs.498/-: Parveen Bhalla of Kailash Vatika, Patna, 800010, Bihar (Email: drpavno1[at]gmail.com) ordered for a heavy duty vacuum cleaner with Rediff shopping on 31-05-2014. He received the product but it was of poor quality and was not as described. He registered a complaint with Rediff but got no assistance. He posted his complaint with ICF on 09-06-2014 and got his refund by 16-06-2014.
Kailash Vatika, Patna, Bihar
Complaint against MakeMyTrip.com for non-receipt of ticket/refund – Rs.8,871/-:
Mr. Jaikesh Sudheer of Bangalore (princejake(at)gmail.com) had tried to book a ticket from Dubai to Bangalore on 11-03-2010. The payment was from his ICICI bank account but no ticket was issued by MakeMyTrip. Inspite of his various calls to the cutomer care he neither received the ticket nor the refund. ICF pursued his complaint with MakeMyTrip.com and Mr. Sudheer finally received the refund on 22-03-2010.
Mr. Jaikesh Sudheer, Bangalore - 22.03.2010
Hidden charges by Makemytrip – USD 70.50 (approx INRS 3,650):
Sainath Akula, Parkcrest Cir, VA (Email: sainath.a(at)gmail.com) purchased travel tickets from http://www.makemytrip.com for self and family. After the transaction he noticed additional fee of $70.50 as Foreign Transactional fee in credit card statement which was never disclosed by the agent. He raised complaint and sent and email via MMT’s website but there was no response. Mr. Akula posted his complaint with ICF on 23-11-2012 and the ma…
Makemytrip.com - 27.11.2012
Complaint against ABN Amro Bank for charging credit card in advance for redeemable vouchers – Rs.9,990/-:
Megha Sharma of New Delhi (megha.sharma(at)evalueserve.com) had posted a complaint with regard to discriminatory charging of her credit card by ABN Amro. ABN Amro had offered under “world is yours” some redeemable vouchers for travel, dining and two watches as complementary gifts. The bank had said that if the customer needed to redeem the vouchers she can go to the bank branch and p…
ABN AMRO - 04.11.2009
Complaint against Yatra.com for refund – Rs.2,428/-:
Ms. Indirani Rao of Mumbai had booked a ticket on GoAir from Mumbai to New Delhi through Yatra.com. After the payment was made, she was advised by Yatra.com that the booking was unsuccessful as no tickets were available. Ms Rao called up the agency to complain, and was assured that the money would be refunded in a week’s time. However, she did not receive the refund till 18-07-2009 when she posted a complaint with the Forum. The Forum app…
Yatra.com - 25.07.2009
Refund from Lenovo – Rs.17,000: Mr. Manish Advani, Chembur, Mumbai, Maharashtra (manish.advani[@]mahindrassg.com) had submitted his Lenovo P780 for repairs on 13-11-2014 and was told that he would get back the device in 10 days. But even after two weeks the device was not ready and he was told that the spares are not available. Mr. Advani posted his complaint with ICF on 27-11-2014 and the matter was taken up with Lenovo. Mr. Advani finally got refund for the phone by 7-1-2015.
Manish Advani, Chembur, Mumbai, Maharashtra