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Refund not received from Shopclues

I have ordered for belt on 03/02/18 & paid Rs.188 through BOB net banking. I recd belt by wrong size and not as per my ordered. Now they states that refund has been done and credited bank account. But I regret that my a/c is not credited. shopclue gave me txn no and advised me to contact Bob, I approached the bank and ask for UTR No.,now shopclues nighther giving me UTR No. Nor refund the amount. .order no 140058552. Pl help me. Regards

Janak Jajal
City/Town: Ahmedabad 380014
State: Select a State
Email: janakjajal@yahoo.con
Email: janakjajal@yahoo.com
Own Mail id: Yes
Contact No. 9879917786
Display Contact No. No / 19/02/2018 / 11:58 am

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