Refund not received from

Sir i had ordered a shoes on and my friend got the delivery (because i was on leave) and it’s open box delivery so he didn’t check the product when i checked the product it was wrong product so i raised a complaint of refund but they closed the complaint and revert me that it’s open box delivery so we are not able to give you refund.
my order id is 11077625001 sub order id 13989916410. please help me out in this problem.

Ajay Kumar
Gurgaon 122001, Haryana
Email: / 08/02/2016 / 2:37 pm

2 comments for “Refund not received from

  1. Snapdeal
    10/02/2016 at 12:32 pm

    Dear ajaykumar16,

    Hope you are doing good. Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at and kindly mention your order Id in your subject line.

    Thank You for your cooperation.

    Snapdeal Team

  2. ajay kumar
    14/02/2016 at 10:31 am

    I had ordered a nike black emerge shoes and i got the wrong product. The concern is that it was open box delivery and my friend got the product because i was not there, so he didn’t check the product. I raised a complaint, and one of your executive told me that sorry sir we couldn’t entertained you because of this is open box delivery. I also talked to your customer care but no assurance from your side, please look into this case my order id is 11077625001 and suborder id is 13989916410.

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