Refund not received from Tikona post termination

My name is Anant. My Tikona ID is 1112686791. I had cancelled my contract with Tikona because of poor internet connection. I received an email from Tikona saying that I will get a refund of Rs. 895.00/- & it was mentioned in the email that “Refund amount would be delivered by Cheque on your registered Billing Address within 15 days of Account Termination date.” & the Account Termination Date was 7 April 2015.

It is been more than 1.5 months & still I have not got my money refunded. When am I getting the money back? Few days back I called up your Call Centre & the representative told me that I will get an update within 24 hours but didn’t receive any update. What kind of bad service is this.

I want my money back as soon as possible or else I would have to launch a complaint. Hoping to get my money back very soon.

Thanks & Regards,

Anant Saraf
Sr No 48 KrantiNagar, Pune 411014,  Maharashtra
Email: / 11/06/2015 / 11:09 am

2 comments for “Refund not received from Tikona post termination

  1. Tikona Care
    12/06/2015 at 5:38 pm

    Dear Anant,

    Greetings from Tikona.

    Please be assured that your concern listed Jun 10, 2015 has been noted and our team is addressing the same.

    Tikona Care

  2. Tikona Care
    24/06/2015 at 3:06 pm

    Dear Mr. Saraf,

    Greetings from Tikona.

    With regards to your concern, we confirm that your Tikona service has been terminated and the devices have been recovered from your premises.

    Post full and final calculation, a refund cheque 831/- has been processed. The refund cheque will be delivered at your registered address within next 7 working days.

    For Any further issue/queries, you can contact us on our toll free number 1-800-209-4276 or you can reach us at

    Tikona Care

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