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Regard refund delay by Amazon

Sir I have ordered a mobile phone on 30/09/2015 on Amazon.in (order ID-#404-5242972-5170760)through a RuPay debit card issued by bank of baroda. I have issued a refund of Rs-15999.00(transaction ID of the refund is-DURP40418769022) by Amazon.in on 8/10/2015 for the above mentioned order ID. But still now I have not got the money to my bank account through which I placed the order. So I request you to please take legal steps and help me getting the refunded money as I need the money very urgently. Thank you.

Subham Rana
Netaji roa, Contai 721401, West Bengal
Email: subhamreachout]@yahoo.in / 18/10/2015 / 7:17 am

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