I am using postpaid service of IDEA cellular network from last 2 years and in my plan it is mentioned that I will get 750 MB of 3G service and after that unlimited 2G service. And in this month they have given me updation in service 1GB 4GG, 750MB 3G & 2G unlimited. But as now I am using internet they are incurring charges for use of internet. When I called customer care they have not given me details of charges incurred. And said to wait for next month. And when I have asked who will pay bill uptil then conveyed that you have to pay it. Kindly take necessary action against it. As they are deceiving from last 2 months in providing service and not resolving complaints properly.
Kopargaon 423601, Maharashtra
18.104.22.168 / 20/10/2016 / 1:49 pm