I have airtel 4g prepaid connection, on 5th December 2015, I had recharged with Rs. 655/- for 2.5 gb 3g or 4g data. I m not able to do any surfing or not able to use any apps like Facebook, WhatsApp, etc, without data connection, I had complaint 3 times in company to resolve my problem, but they are saying that from our side problem had solved, now whenever I m calling they said that problem had solved from here means from company. They are advertising that if any other company data connection is speed than us we will provide 1 year data for free, but here I m not able to do surfing anything, in my mobile is showing data connection is on, airtel company persons are saying that to restart your phone so I had done that thing many times whenever they said, now I want my full amount of recharge of Rs 655/- or my problem to be solve by them otherwise I have to take legal action against airtel mobile company.

My prepaid connection number is 7738229191 in which I m facing this problem.

Ratnesh Doshi
Zaver road, Mulund west, Mumbai 400080
Email: raazshah31]@gmail.com / 07/12/2015 / 8:44 pm

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  1. yesterday i dial *129# and i saw many option then i choose ‘product of the day’ and i see on notification at 49rs you get 1gb 3g data from 12 am to 6 am, there are no option for self activation . now i call customer care they said u can do 49rs as recharge and you will get data benefit .i mention him there are special offer on my no i checked it, he said 129 me dikha raha hai matlab recharge ho jayega. so after confermation from customer care i recharge my mobile with 49 rs but i got sms pack with 28 days valadity.again called customer care and then senior executive said ok sir our executive provided u wrong information so u send a msg and ur retailer get the refund within 24 hour from recharge so i did it but after sending msg i received there are no such keyword .now 10:30pm approx. yesterday so i decided tomorrow i will do it and today when i talk to your senior executive she said sorry i cant help u and disconnect twice. so i feel lost of my money, my no is 9179109555.msg formate for refund which 1st senior executive told me LATURTVDELER MOBILE NOmy no4950WR

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