Regarding adding and removing channels in TataSky

With reference to above i would like to draw your kind attention towards the unethical behaviou by tatasky company.

Sir on 27 july 15 i contacted my tatasky dealer for swapping settop box from mpeg2 to mpeg4. Dealer gave me offer to upgrade settop box to HD with one month hd channels free, i agreed to that and gave rs. 350 extra for HD settpp box and recharged 50 and 300 as monthly charges. I got msg from co regarding my pack in qhich i found ten cricket extra which was no more needed so i called customer care in which their tgird class ivr system was asking about adding and removing pack in which i told tencricket to remove but system wrongly remove my HD AND HINDI PACK WHICH WERW FREE TO ME then i again called and requested to add hindi which was added but when i requested to add HD again they denied to add freely and asked for extra money. Thus they are clearly cheating to the customer. They are demanding money for the item which is free for one month in the offer.if hindi can be added then why HD can not be added they gave reason that you dropped it. Thats why ot can not be added if it is so then why hindi has been added??

Sir since three days i am contacting again and again to tje tatasky but they are not listening to my complaint and they are not responding as well.

Aftab Shaikh
b/h commerce collagr dayal, kakra road Godhra dist:panchmahal gujarat, Godhra 389001, Gujarat
Email: aryuaftab[ / 01/08/2015 / 5:14 pm

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