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Regarding Airtel bill payment through Axis Bank bank app

I paid my mobile bill one month ago via axis bank Internet banking app. Airtel is unable to locate the payment and requested that I submit bank statement. I emailed them my bank statement multiple times and then they requested that I go and speak with the ppl in the branch itself. So I spent 2 hours doing that and showed them my bank statement. Now they are still unable to locate my payment and have barred outgoing on my phone.

Tanya Shah
5/A Vrundavan bungalows, near mathura nagri, Vadodara 390020, Gujarat
Email: tanyas.88]@gmail.com / 20/10/2015 / 4:54 pm

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